All online orders are packaged, dispatched, returned and exchanged from our Warehouse in Barrow upon Soar, Leicestershire UK.
|Standard delivery||Within 3-5 working days*||£3.95|
Free on orders £60 and over
|Express delivery||Next day when you order by 12 noon Monday to Friday. Orders placed after 12 noon Friday until midday on Monday will be delivered on the following Tuesday.||£5.50|
|Club delivery||For when a Club has arranged for orders from its Shop to be sent to them for distribution to its members.||£2.50|
Please note, delivery times vary depending on destination, above indicators are just a guide.
For same day dispatch with all delivery methods, order before 12 pm GMT.
- Standard delivery
Standard delivery is available Monday to Saturday, excluding public holidays.
- Express delivery
Express delivery is a next day service, available Monday to Friday (excluding public holidays) when you order by 12 noon. Orders placed after 12 noon Friday and before midday on Monday will be delivered on the following Tuesday (excluding public holidays).
If your order is delayed, you’ll receive notification via text or email, and we will refund the delivery charge.
* Please note: working days are Monday to Friday (excluding public holidays).
We cannot offer express delivery to the Scottish Highlands & Islands, Northern Ireland and other postcodes outside mainland Britain.
- Club delivery
How Club orders are delivered is by agreement with each club. Some Clubs choose to have the all the orders sent to the Club for them to distribute to their members. Where this is the arrangement with a club a Club Delivery Fee is still charged to cover the collation and packaging of the items into individual orders to simplify the process by the Club
- When you receive your order
Sometimes we split your order across more than one delivery (because of stock availability) but we’ll only charge you once.
We do not keep stock of Club products. Club orders are sent to our manufacturer once the Club Shop has closed. The manufacturing process can be from 4 to 10 weeks depending on the products. Orders will be dispatched as soon as they arrive from our manufacturers.
- Which courier?
Deliveries are via Royal Mail using a tracked service. For very large orders DPD may be used.
|Overseas delivery – Europe||3 to 6 working days||€9.00|
|Overseas delivery – Australia, Canada, Japan, USA||5 to 8 working days||$15.00|
Deliveries are sent via Royal Mail International tracked service. There may be local import duties to be paid on receipt of your goods that Swimzi is not liable for. Delivery to EU countries will take 3 to 6 working days. Delivery to any other country will take 5 to 14 working days.